Operations and Business Development Specialist

 

Ignite Your Learning is a tutoring company seeking a highly motivated and detail-oriented individual to join our team as a Process-Oriented Remote Associate. This role requires a strong understanding of technology, excellent attention to detail, effective communication skills, and a basic understanding of sales and customer relations. The ideal candidate will also possess some recruitment and HR experience, along with the ability to demonstrate innovative thinking and introduce new ideas to existing processes. This is a remote position with flexible hours and the opportunity to increase workload based on performance.

Responsibilities:

• Utilise your process-oriented mindset to analyze and improve existing workflows and systems.

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• Collaborate with internal staff and customers to ensure effective communication and deliver exceptional service.
• Provide support and assistance in sales and customer relations activities as needed.
• Apply attention to detail to various tasks, including data entry, record keeping, and documentation.
• Learn and facilitate the adoption of new technologies and systems to improve overall efficiency.
• Demonstrate creativity and innovation by introducing new ideas and solutions to enhance existing processes.
• Assist in recruitment and HR-related tasks, such as resume screening, interview coordination, and onboarding, as required.
• Work independently and manage your workload effectively to meet deadlines and achieve goals.

Qualifications:

• Strong process-oriented mindset with a keen eye for detail.
• Proficient in utilizing various technologies and a quick learner when it comes to new systems.
• Excellent communication skills, both verbal and written, to interact effectively with customers and internal staff.
• Basic sales and customer relations experience, demonstrating an understanding of customer needs and the ability to provide exceptional service.
• Some recruitment and HR experience preferred, including familiarity with screening resumes, coordinating interviews, and onboarding processes.
• Ability to think critically and propose innovative ideas to improve existing processes.
• Self-motivated and capable of working independently in a remote work environment.
• Flexible schedule with availability to work 10-15 hours per week initially, with the potential to increase workload.
• Bonus points for any certifications or training related to process improvement, technology, or HR practices.

Work Environment: This is a remote position, allowing you to work from the comfort of your own home. You will have the flexibility to determine your working hours based on the agreed-upon workload. Regular communication and collaboration with team members will be facilitated through online platforms and tools. We have a very friendly and supportive team

If you are a proactive and detail-oriented individual with a passion for process improvement and technology, and you are looking for a flexible remote position with growth opportunities, we would love to hear from you. Please submit your application, including your resume and a cover letter, outlining your relevant experience and why you believe you would be a good fit for this role.

Job Type: Subcontract

Salary: $28.00 – $35.00 per hour

Benefits:

• Employee mentoring program
• Professional development assistance
• Work from home

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Work Authorisation:

• Australia (Required)

Work Location: Remote

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